How to check Customer Feedback Score on Facebook? To check your score, visit https://www.facebook.com/ads/customer_feedback/ and choose your Facebook Page. How Customer Feedback Score works? Facebook uses a variety of information, including surveys from people who purchase from Facebook, Instagram and Facebook Audience Network ads, to help ensure that the ads accurately represent the product and service provided. Facebook use this information to give each business a score from 0 to 5. These scores are updated on a continual basis, based on the most recent feedback. Higher scores mean a higher percentage of positive customer feedback. What is your Customer Feedback Score on Facebook? What does it mean? 4 to 5: Good customer feedback: The majority of customers surveyed gave positive feedback about their purchase experience. 3 to 4: Average customer feedback: Your score is on a par with other e-commerce businesses that sell products through Fa...